With the prevalence of managed care contracting, the
ability of a hospital to monitor and track compliance with the contract is
becoming more
and more difficult. This area of review must be handled very tactfully so
as not to
undermine any relationships between organizations. If one candidly looks at
the operation
of this arrangement you see that a contract negotiated at the higher levels
of the
organization is operated and monitored at the lower levels. Without the use
of
sophisticated software packages, anticipated and actual revenues seldom
match. We review
all contracts for compliance and prepare a report for management along with
suggestions
and necessary changes.
Benchmark
: If a hospital has multiple managed care contracts,
no computerized tracking of expected and actual payments, or these
contracts make up more
than 10% of revenues, there is a need to review compliance thereto.